Frequently Asked Questions

AIVarsity (aivarsity.pk) is Pakistan's leading AI learning platform. We offer 200+ courses in Machine Learning, Deep Learning, NLP, Computer Vision, and Data Science — taught by industry experts in Urdu and English.

Yes. You can create a free account and access 50+ free courses with no time limit. For access to all premium courses, live sessions, and certificates, you can upgrade to a Pro or Elite plan.

We offer courses in both Urdu and English. Each course listing shows the instruction language. Many instructors also mix both languages for clarity.

It depends on the course. Beginner courses require only basic computer skills. Intermediate and advanced courses specify prerequisites in the course listing. If you're unsure, start with our free 'AI for Everyone' course.

Course length varies. Our shortest courses are 2–3 hours; comprehensive bootcamps run 40+ hours. Each course shows total duration upfront so you can plan accordingly.

Absolutely. All recorded content is available 24/7 with no deadline. Live sessions are scheduled, but recordings are available within 24 hours if you miss one.

We offer a 30-day full refund on any paid course or subscription — no questions asked. Contact our support team via the Help Centre and we'll process your refund within 3–5 business days.

Certificates are available on Pro and Elite plans. You earn a certificate after completing all lessons and passing the final assessment with a score of 70% or higher.

Yes. Our certificates include a unique verification URL that employers can use to verify authenticity. Many of our hiring partners (listed on our Jobs page) actively look for AIVarsity certification.

Yes. Every certificate includes a one-click 'Add to LinkedIn' button. It automatically fills in the issuing organization, credential ID, and verification URL.

We accept Pakistani debit and credit cards (Visa, Mastercard), EasyPaisa, JazzCash, and direct bank transfer. All prices are in PKR with no hidden conversion fees.

Yes. Cancel anytime from Settings > Subscription. You retain access until the end of your current billing period. We do not charge cancellation fees.

Yes. Students with a valid .edu.pk email get 30% off all plans. For team plans (5+ seats), contact us at teams@aivarsity.pk for custom pricing.

AIVarsity works on any device with a modern browser — desktop, tablet, or mobile. We also have native iOS and Android apps (coming soon) that support offline downloads for Pro and Elite subscribers.

You can reach us via the Contact page, by emailing support@aivarsity.pk, or through our live chat (Mon–Fri, 9am–6pm PKT). Elite subscribers get a dedicated support channel.